Order Smartbot and pay

First, send a message to Smartbot's Facebook page. All of Smartbot's guidance and support runs through the Facebook page.

Something like “I'm interested in a chatbot” or “I'd like a chatbot” is enough. The reply explains the next steps and includes a registration link.

Before you can get the service, you need to register on the website. Registering creates your invoice and lets you renew your page's service later.

Click the link you received to open the Customer panel's sign-up page.

• Enter your name, email address and phone number.
• If you're getting the chatbot for an organization's page, enter the organization's name and registration number. Your receipt will then be issued to the organization's registration number.
• Fill in your city or province and your address.
• Enter your page name. This is the most important field.

Enter the number that should receive payment reminders and invoices by SMS. It can be the same as your phone number above or a different one.

Invoices, payment reminders and renewal notices go mainly to your registered email and this number, so fill them in carefully.

Create a password, accept the terms of service and click Register (Бүртгүүлэх).

After registering, log in to the Customer panel. If you already have an account, just log in.

This is where you order services and view your invoices.

If you don't have any services yet, you'll see a message saying so. Click the Shop button.

The base platform service appears. Choose how often to pay: monthly, quarterly, every six months or yearly. The price for each period is shown on screen.

The six-month and yearly options are discounted. They're a good choice if paying an invoice every month doesn't suit you.

To use the chatbot on Instagram or your website as well as Facebook, add an extra platform. Extra platforms are charged at a discounted price.

The total is recalculated automatically based on what you choose.

If you need them, choose any of these extras.

• Flow building: if you don't have time to build your flows, Smartbot can build them and prepare your chatbot's content. This is a one-time fee. The price isn't fixed: the more information your chatbot has, the more work it takes, so the price can change.
• Artificial intelligence (AI): an add-on that is added to your monthly fee.
• AI training: there's no training fee if you train the AI yourself with guidance. If you'd like Smartbot to train it for you, there's a one-time fee.
• Booking: you can also add the booking system.

When you're done, scroll down and click Continue (Үргэлжлүүлэх).

If you have a coupon code, enter it. If not, go straight on to checkout.

If your account isn't verified yet, you'll be asked to verify it when you place the order. A code is sent to your registered phone number.

Enter the code and click Verify (Шалгах). If the code doesn't arrive, you can request a new one, or contact the support team through Smartbot's Facebook page.

Your invoice is created. It shows:

• The invoice number, for example 9584
• The due date
• The status: Unpaid (Төлөгдөөгүй)
• The bank, the account number and the name of the organization receiving the payment

Transfer the amount to the account shown. In the transaction description, write the letter N followed by your invoice number, for example N9584.

The system matches payments written this way automatically. Pay future renewals the same way and your page will renew automatically, so your chatbot keeps working without interruption.

Once your payment arrives, the invoice status changes to Paid (Төлөгдсөн).

Then message Smartbot's Facebook page with your invoice number to let them know you've paid. This puts you in touch with the support team, who will get your page connected.