Find your service invoices
Find your Smartbot service invoices in the Customer panel (cp.smartbot.mn), or in the email and text message sent to you.
When it's time to renew, you can find your service invoices in two ways: in the Customer panel (cp.smartbot.mn), or in the invoice sent to your email and phone.
Log in to the Customer panel
Type cp.smartbot.mn in your browser's address bar and log in with your account. You'll see your details, your services, your invoices and more.
To order a new service, click Order a new service (Шинэ үйлчилгээ захиалах) further down.
Open your invoice list
At the top, click Billing (Төлбөр), then choose Invoices (Нэхэмжлэл). Your invoices are listed with their dates and status.
Check your text messages
Invoices are also sent to your registered phone number and email address. Check the text messages on your phone.
Open the invoice email
In your email, look for a message from Smartbot titled “Invoice” (Нэхэмжлэл). It shows the date the invoice was created, the invoice number, the amount, the due date and the renewal period, for example one month.
To see the full invoice, click the link in the email.
Check your spam folder
If you can't find the invoice email, check your spam folder. It may have ended up there.
Once you pay, your page renews automatically. If it doesn't renew or your chatbot stops working, contact the support team through Smartbot's Facebook page.
You do this in the Customer panel.cp.smartbot.mn
Open Customer panel
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