Admins and teams

Add and remove admins, assign them to teams and set working hours.

Add an admin to your panelAdd a new admin to your chatbot panel, choose their permissions and send them an invitation link.1:58
Remove an admin from your panelRemove an admin from your chatbot panel, change an admin's permissions and check what your admins have done.1:20
Assign admins to teamsGroup the admins who answer chats into teams, for example by shift, and manage each team's members.1:17
Set your admins' working hoursSet the days and hours your admins work, including lunch breaks, and assign each schedule to a person or a shift.2:13
Show admin names in page chatsTurn on the setting that shows customers the name of the admin who replied in your page's chat.2:34